Finance operations

What it is

Finance operations turns the venue's daily trade into an accountable money picture: one signed-off record per day reconciling orders, payments, cash, card takings and refunds, with approvals, supplier bills, banking, cash drawer counts and tip distribution all in the same place — and an optional Xero connection to keep your accountant in their own tool.

What problem it solves

In most venues the money picture assembles once a month, in someone else's software, from exports nobody fully trusts. By then a cash variance is four weeks old and unexplainable. A daily close with a variance status and a manager's sign-off makes every day account for itself while the answers are still findable.

How it works

1. Daily close builds one record per trading day — orders, payments, cash, card takings, refunds — computes the cash variance with a traffic-light status, and a manager signs it off with a note. Any day can be rebuilt if something was corrected after the fact.

2. Approvals put thresholds on sensitive actions: policies route anything over the limit to the right approver role, and the queue shows pending overrides waiting for a manager's decision.

3. Loss prevention surfaces exceptions for audit — voids, comps, refunds and discounts with pattern flags. It deliberately does no staff scoring; it shows patterns, people make judgements.

4. Bills, banking and cash: supplier bills are matched, approved and paid; imported bank statements are matched to transactions with rule-based suggestions that always need a human confirm; cash drawer counts reconcile each shift with variance and safe drops.

5. Customer invoices cover function and event billing with payment capture and AR ageing, and tips shows each day's tip pool distributed across staff by hours worked and role weighting.

6. Connect Xero and the daily close posts as a balanced journal entry — GST line included — and customer invoices push across, with a sync history showing every run. Your accountant stays in Xero; your team never leaves NexDine.

Everything inside the system

• Daily close with per-day reconciliation, cash variance status, sign-off notes and rebuilds.
• Approval policies with amount thresholds, approver roles and a pending-overrides queue.
• Loss-prevention exception surfacing with pattern flags and no staff scoring.
• Supplier bills, bank statement import with assisted matching, cash drawer reconciliation and safe drops.
• Customer invoices with AR ageing, and daily tip pools distributed by hours and role.
• Chart-of-accounts templates from accounting providers, ready to adopt.

This is built into NexDine — there is no separate finance tool to buy for day-to-day operations. Payments are processed by Stripe. Xero is an optional connection for venues that keep their accounting there, authorised and managed from inside NexDine.