Licensing, WHS & privacy

What it is

The regulatory side of running a venue, in registers instead of drawers: RSA certificates with expiry flags, liquor licence conditions and incident logs, work health and safety with a built-in notifiable-incident assessment, a training register, privacy requests with deadlines, and a data-breach register.

What problem it solves

Licence conditions and staff certifications tracked on paper fail exactly when they matter — during an inspection or after an incident. Registers that flag expiry before it happens, walk you through whether an incident is notifiable, and put a deadline on every privacy request turn compliance from memory into process.

How it works

1. The RSA register tracks every staff certificate, flags anything expiring within 30 days, and renews in place — before the holder is blocked from alcohol service, not after.

2. The liquor register keeps licence conditions and an inspector-ready incident log — refusals of service, removals, underage attempts, police visits — with a structured refusal record: patron description, intoxication signs, intervention taken, whether a taxi was called. Age verification checks are logged with the document type and its last four characters only — evidence without holding full ID.

3. WHS records incidents, near misses and hazards, then walks you through the notifiable-incident assessment question by question. An incident assessed as notifiable can't be closed until the regulator notification is recorded, and corrective actions are tracked to done.

4. The training register keeps food-handler training and certifications in one inspector-ready view — including your Food Safety Supervisor status — as evidence for Standard 3.2.2A.

5. Privacy requests — access, deletion, correction and more — get a 30-day clock, identity verification for the sensitive kinds, and built-in export and anonymise pipelines to actually fulfil them. The breach register runs the assessment window and won't let a notifiable breach close before the OAIC notification is recorded.

6. Donations logs food-rescue donations with quantities and estimated values, generating receipts and a CSV export for tax time.

Everything inside the system

• RSA certificate register with 30-day expiry flagging and in-place renewal.
• Liquor licence conditions, a nine-category incident log and structured refusal records.
• Age-verification log storing document type and last four characters only.
• WHS incidents, near misses and hazards with a guided notifiable assessment, regulator notification tracking and corrective actions.
• Training register with Food Safety Supervisor status.
• Privacy request workflow with SLAs, identity verification, and export and anonymise pipelines.
• Data-breach register with assessment windows and notification guards.
• Donations log with receipts and export.

This is built into NexDine — there is no separate compliance product to buy. Advisory flags are an aid, not legal advice: licence conditions vary by state and licence, so verify obligations against your own licence and regulator.